This Privacy Policy applies to betpro me, the online betting and gaming platform operated at betprome.bet. Throughout this document, "betpro me", "we", "us", and "our" all refer to the platform operator. "You" and "your" refer to any person who visits, registers with, or uses betpro me.
BetPro me is built specifically for Pakistani users. Our operations, products, and data practices are designed with the Pakistani market in mind, and this Privacy Policy reflects that focus. We process all member data in accordance with applicable data protection principles — lawfully, fairly, transparently, and only to the extent necessary for the purposes described in this policy.
If you have questions about this Privacy Policy or how betpro me handles your personal information, you can reach our data team at support@betprome.bet at any time. We aim to respond to all privacy enquiries within 48 hours.
betpro me — protecting the personal data of every Pakistani member
BetPro me collects personal data in two main ways — information you actively provide to us, and information collected automatically when you use the platform. We only collect what we genuinely need to operate betpro me safely and effectively.
Information you provide directly to betpro me:
- Full name and date of birth (required for account registration and age verification)
- Email address and Pakistani mobile number
- CNIC (Computerised National Identity Card) number — for identity verification when required
- Payment account details — Easypaisa number, JazzCash number, NayaPay, SadaPay, bank account details, or card information as applicable
- Account preferences and responsible gaming settings you configure
- Communications you send to betpro me support, including emails and chat messages
Information collected automatically when you use betpro me:
- Device type, model, operating system version, and browser type
- IP address and approximate location derived from it
- Pages visited, time spent on betpro me, and navigation patterns
- Betting and gaming activity — markets accessed, bets placed, stakes, results, and game history
- Session duration and login timestamps
- Cookie and tracking data as described in Section 8
We do not collect: Betpro me does not collect sensitive personal categories such as biometric data, political opinions, religious beliefs, or health information. We do not record or store phone calls. We do not monitor the content of private messages between users except where required for dispute resolution or fraud investigation.
BetPro me uses the personal data we collect for specific, defined purposes. We do not use your data for anything not listed here without first informing you.
| Purpose | Data Used | Why It Is Needed |
|---|---|---|
| Account registration and management | Name, email, mobile, date of birth | To create and maintain your betpro me account |
| Identity and age verification | CNIC, date of birth, name | To confirm you are 18+ and who you say you are |
| Processing deposits and withdrawals | Payment account details, transaction records | To handle PKR transactions securely via Easypaisa, JazzCash, and other methods |
| Delivering betting and gaming services | Activity data, bet history, game logs | To settle bets, credit winnings, and maintain your betpro me account history |
| Fraud prevention and security | IP address, device data, activity patterns | To detect and prevent account fraud, bonus abuse, and unauthorised access |
| Responsible gaming monitoring | Activity data, deposit and loss patterns | To identify signs of problem gambling and apply responsible gaming tools |
| Customer support | Account data, correspondence history | To respond to your queries and resolve disputes on betpro me |
| Platform improvement | Aggregated usage data, navigation patterns | To understand how betpro me is used and improve the user experience |
| Marketing communications | Email address, betting preferences | To send relevant betpro me offers — only with your consent (see Section 12) |
betpro me — transparent data practices for every Pakistani player
BetPro me processes your personal data on one or more of the following lawful bases depending on the processing activity in question.
- Contract performance — Processing necessary to deliver the betpro me services you have registered for, including account management, bet settlement, and PKR payments.
- Legitimate interests — Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and platform improvement — where these interests are not overridden by your rights.
- Legal obligation — Processing required to comply with anti-money laundering obligations, age verification requirements, and other applicable legal duties.
- Consent — Marketing communications from betpro me are sent only where you have provided explicit consent, which you may withdraw at any time.
BetPro me does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Full stop. We share data only with the categories of recipient described below and only to the extent necessary for the purpose stated.
- Payment processors — Easypaisa, JazzCash, NayaPay, SadaPay, and card processing partners receive the minimum payment data necessary to process your PKR deposits and withdrawals on betpro me.
- Identity verification providers — Third-party services used to verify your age and identity when required, subject to their own confidentiality obligations.
- Technology infrastructure providers — Cloud hosting, platform, and game software providers who process data on betpro me's behalf under strict data processing agreements.
- Analytics providers — Aggregated, anonymised usage data may be shared with analytics tools to help betpro me understand platform performance. No individual-level data is shared for analytics.
- Regulatory and legal authorities — Where betpro me is required by applicable law or a lawful authority to disclose information, we will comply with that obligation.
Third-party links: The betpro me platform does not contain links to external third-party websites. However, if you navigate away from betpro me through any other means, those third-party sites have their own privacy policies and betpro me bears no responsibility for their data practices.
All financial transactions on betpro me are conducted in Pakistani Rupees. When you make a deposit or request a withdrawal, betpro me collects the minimum necessary payment information to complete the transaction — typically your mobile wallet number or bank account details depending on the method used.
BetPro me does not store full card numbers, CVV codes, or full bank account credentials on our own servers. Card payment data is processed directly through our PCI-DSS compliant payment processing partner and is subject to that partner's security standards. Easypaisa and JazzCash transactions are processed through the respective operators' secure APIs and betpro me retains only the transaction reference and amount for account record purposes.
Betpro me retains transaction records — including deposit amounts, withdrawal amounts, dates, and payment method references — for a minimum of five years following your last transaction, in line with anti-money laundering record-keeping requirements. These records are not used for marketing purposes.
Important: BetPro me will never ask you to share your full payment credentials, bank PIN, Easypaisa MPIN, or JazzCash PIN through email or chat. If you receive any such request claiming to be from betpro me, do not respond and report it to support@betprome.bet immediately.
BetPro me keeps your personal data only for as long as is necessary for the purposes described in this policy or as required by applicable legal obligations. The general retention periods we apply are as follows.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and anti-money laundering obligations |
| Financial transaction records | 5 years from transaction date | Regulatory record-keeping requirements |
| Betting and game history | Duration of account + 2 years after closure | Dispute resolution and responsible gaming monitoring |
| Support correspondence | 3 years from last communication | Dispute resolution and service quality |
| Identity verification documents | Duration of account + 5 years after closure | Legal and anti-money laundering obligations |
| Marketing consent records | Until withdrawn + 1 year | Proof of consent and withdrawal |
When retention periods expire, betpro me securely deletes or anonymises the relevant data. Anonymised, aggregated data — from which no individual can be identified — may be retained indefinitely for platform analytics.
betpro me — serving players with transparency across all of Pakistan
BetPro me uses cookies and similar tracking technologies to make the platform work correctly, improve your experience, and understand how the platform is used. A cookie is a small text file placed on your device when you visit betpro me.
You can control or delete cookies through your browser settings. Disabling essential cookies will prevent betpro me from functioning correctly. Disabling other cookie categories will affect features but will not prevent basic platform access.
As a betpro me member, you have rights over your personal data. Here is what each right means in practical terms for your betpro me account.
Request a copy of the personal data betpro me holds about you. We will provide this in a clear format within 30 days of your request.
Ask betpro me to correct inaccurate personal data. You can update most information directly in your account settings or by contacting support.
Request deletion of your betpro me data. This right is subject to legal retention obligations — we cannot delete data we are required to keep by law.
Ask betpro me to restrict how we use your data in certain circumstances, for example while a complaint is being investigated.
Request your betpro me data in a machine-readable format where technically feasible, so you can transfer it to another service.
Object to betpro me processing your data for marketing purposes or based on legitimate interests. We will stop that processing unless we have compelling grounds to continue.
How to exercise your rights: Email support@betprome.bet with the subject line "Data Rights Request" and describe your request clearly. We will respond within 30 days. No fee is charged for most requests.
BetPro me implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These include 256-bit SSL/TLS encryption on all data transmitted between your device and betpro me servers, encrypted storage of sensitive account data, access controls limiting internal staff access to personal data on a need-to-know basis, regular security audits and vulnerability assessments of betpro me's technical infrastructure, and two-factor authentication options for member accounts.
No online platform can guarantee absolute security against all threats. While betpro me takes every reasonable precaution, you also play a role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone else. If you suspect your betpro me account has been compromised, change your password immediately and contact support@betprome.bet.
In the unlikely event of a personal data breach affecting betpro me members, we will notify affected individuals promptly and take immediate remedial action. We will also notify relevant authorities as required by applicable data breach obligations.
BetPro me is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from anyone under 18. Age verification is a mandatory part of the betpro me registration process and of the withdrawal verification process.
If betpro me becomes aware that it has collected data from a person under 18, that data will be deleted immediately and the associated account closed. Parents and guardians concerned about underage access to online betting platforms are encouraged to use device-level parental controls and to report any suspected underage accounts to support@betprome.bet.
BetPro me will only send you promotional communications — including emails about offers, bonuses, and new features — where you have provided explicit consent during registration or subsequently. We will never send marketing communications to your mobile wallet number without consent.
You can withdraw your marketing consent at any time by emailing support@betprome.bet with the subject "Unsubscribe" or by following the unsubscribe link in any betpro me promotional email. Withdrawal of marketing consent does not affect your ability to use betpro me — you will continue to receive essential account communications (such as deposit confirmations and withdrawal notifications) regardless.
BetPro me does not share your contact details with third parties for their own marketing purposes. Marketing messages from betpro me will always clearly identify us as the sender and will always include an easy opt-out mechanism.
BetPro me may update this Privacy Policy from time to time as our services change or as legal requirements evolve. The effective date at the top of this page will reflect the most recent revision. When we make material changes — changes that significantly affect how we use your data — we will notify registered betpro me members by email and/or by a prominent notice on the platform.
We encourage you to review this Privacy Policy periodically. Continued use of betpro me following the publication of any update constitutes your acknowledgement of the revised policy. If you have concerns about any change, contact us at support@betprome.bet before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or how betpro me handles your personal data, please get in touch. We take all privacy enquiries seriously and aim to respond within 48 hours.
Privacy contact for betpro me:
📧 Email: support@betprome.bet
📌 Subject line: "Privacy Policy Enquiry" or "Data Rights Request"
⏱ Response time: Within 48 hours on business days
For responsible gaming concerns — including self-exclusion requests, deposit limit adjustments, and session reminders — please visit our dedicated Responsible Gaming page or contact the same support address with "Responsible Gaming" in the subject line.